Websites and IT for offices and professional services
Most small offices have nobody in charge of the technology. It gets set up once, then drifts: an ex-employee still has an email account, nobody knows if the backups actually work, and the website hasn't been touched in three years. We take that over and keep it right, so it stops being something you worry about.
The three pieces, together
Websites
What you do and who for, in plain English, with enquiries sent straight to the right person.
AI chatbots
Answers the questions your office gets asked all day, so the phone stops interrupting real work.
IT support
Email, accounts, laptops, backups and security, with a written record of every setting we manage.
The things nobody has time to check
None of this is glamorous. It's the difference between finding out your backups don't work on the day you need them, and knowing they do.
Joiners and leavers done properly
The most common small-office problem we see: someone left two years ago and can still read the company inbox. We set up new starters and close accounts off cleanly, including their email, files and access.
Backups that work when you need them
Automatic backups of email and files, checked regularly rather than assumed. We test that they restore, because an untested backup is a guess.
Two-step login and a password manager
The two changes that stop most of the attacks small businesses actually suffer: a stolen password reused somewhere else, and an invoice email that looks real.
One contact, no finger-pointing
Website, email, laptops and accounts from the same people. When something breaks you ring one number instead of being passed between suppliers who each blame the other.
Common questions
Do you visit our office?
Can you set up Microsoft 365 or Google Workspace?
We already have someone who does our IT. Can you take over?
What happens if we leave?
Not sure where to start?
Book a free 30-minute call. We'll tell you honestly what would help, what it costs and what you can leave as it is.