Websites and IT for guest houses and hotels
You answer the same questions fifty times a week, lose a slice of every booking to a big travel site, and can't be at the front desk and on the phone at the same time. That's the part we fix: a website that takes direct booking enquiries, an assistant that answers guests at any hour, and email and backups that don't lose a reservation.
The three pieces, together
Websites
Rooms, prices and what's included, shown clearly, with a booking enquiry that lands in your inbox.
AI chatbots
Answers parking, check-in times, dogs and breakfast at any hour, and passes the rest to you.
IT support
Booking email, guest records, backups and accounts looked after, so nothing is lost in a busy week.
Fewer questions, more direct bookings
None of this replaces the way you already work. It takes the repetitive parts off your desk.
Direct bookings, not commission
A clear site with your rooms, prices and what's included gives people a reason to book with you rather than through a travel site that takes a cut of every night. Operating in town? Explore our dedicated service for Blackpool B&Bs and guest houses.
The questions you answer all week
Parking, check-in times, whether you take dogs, what's for breakfast, whether a late arrival is fine. The assistant answers those at 11pm in August, and emails you anything it can't.
The season, without the burnout
In the busy weeks the enquiries arrive faster than you can reply. An assistant that handles the routine ones means you answer the guests who actually need you.
Nothing lost in a busy week
Booking emails, guest records and your accounts backed up and looked after, so a laptop failure in July doesn't cost you August's bookings.
Common questions
Can the chatbot take bookings and payments?
Does it work with the booking system we already use?
What about guest data?
How quickly can it be live?
Not sure where to start?
Book a free 30-minute call. We'll tell you honestly what would help, what it costs and what you can leave as it is.